Starter
The assistant, built from your existing website.
£249setup
then £19 a month
- Built from your existing website
- Answers questions day and night
- Hands people to your booking page
Every enquiry answered, even after you close.
Ondvo builds a custom AI assistant for your website. It answers customers' questions day and night using only the information you've approved, sends them to your booking page, and passes the rest to you.
For clinics, salons, trades and other small businesses. We build a free working demo from your own website before you decide.
Your Clinic
Closed now. Assistant answering.
Customer: Hi, how much is a HydraFacial?
Assistant: Hello! A HydraFacial is £150 at Your Clinic and takes about 45 minutes.
Customer: Is it OK for sensitive skin?
Assistant: That's one for our practitioner. I can't give medical advice, but a free skin consultation will answer it properly.
Skin consultation
Free, 20 minutes, with a practitioner
Book online
New enquiry for reception
HydraFacial, sensitive skin, sent to booking. Passed on by WhatsApp at 02:09.
Built for small businesses with 2 to 50 staff
If customers ask you the same things every week, it will earn its keep.
- Clinics
- Salons
- Trades
- Agencies
- Estate agents
- Gyms
- Restaurants
- Online shops
- Professional services
The questions you answer twenty times a week
People look you up in the evening, after you've closed. If nobody answers, they book or buy somewhere else. The assistant answers there and then, and your team stops repeating the price list.
The website enquiry assistant
A chat assistant on your website, trained only on your business's own approved information. It can't make up a price or a service you don't offer, because it only has what you've signed off.
See a live demo-
Answers questions 24/7Services, prices, opening hours and directions, in your own words. For a clinic, that covers treatments and downtime too.
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Sends people to online bookingWhen someone's ready, it hands them straight to the booking page you already use.
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Passes leads to youEnquiries that need a person arrive by email or WhatsApp, with the conversation so far.
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Knows what not to answerIt never gives medical advice. Anything clinical, or anything outside what you've approved, goes to a person.
Other jobs it can take on
Available as add-ons, or as the second job in the Full plan.
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Filling cancelled slots
Spots a cancelled appointment in your diary, messages the people on your waiting list and offers the slot to the first person who says yes.
Runs when a cancellation comes in
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Inbox triage
Reads each new email in your shared inbox and labels it. Drafts replies to routine questions and leaves anything unusual for a person.
Runs through the day
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Invoice chasing
Checks for unpaid invoices, sends a polite reminder in your wording when one is overdue, and flags the stubborn ones for you.
Runs each morning
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Weekly summary report
Pulls the week's figures from your bookings and accounts into one short email, so you can see what changed without logging in anywhere.
Runs every Monday
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Data entry from forms and PDFs
Reads incoming forms and PDFs, picks out the details you need and enters them into your spreadsheet or CRM.
Runs when a file arrives
Three steps, and none of them are technical
You aren't handed a tool and a tutorial. We build it, host it and maintain it.
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Try a free demo
We build a working assistant from your own website and send you the link. Ask it what your customers ask. If it isn't useful, you've lost nothing.
You: ten minutes trying it out. Us: the build.
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We build yours in about 5 days
We set it up around your services, write it in your tone, and you approve what it's allowed to say. Then we put it on your website for you.
You: check the answers. Us: everything else.
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We run it
We host it, keep an eye on it and update it when your prices or services change. Tell us what's changed and we'll sort it.
You: send us changes. Us: hosting, upkeep and fixes.
One setup fee, then a small monthly fee
Three plans. Prices are fixed, so you know what it costs before the first call.
Custom
Written in your tone and set up around your services.
£349setup
then £29 a month
- Written in your tone of voice
- Set up around your services
- Enquiries sent to your email or WhatsApp
- One extra of your choice
Full
The assistant, plus a second job taken off your team.
£549setup
then £39 a month
- Everything in Custom
- A second job, such as filling cancellations from your waiting list or sorting your inbox
The monthly fee covers hosting, the AI, and updates when your prices or services change. There are no other tool fees.
Not sure which plan fits? Try the free demo first, then decide.
Ground rules
Automation goes wrong when nobody is accountable for it. These are ours.
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Exceptions go to a person
Anything the assistant isn't sure about is passed to your team. You decide what counts as unsure.
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Your data and accounts stay yours
Your content, your enquiries and your logins belong to you, whether you stay with us or not.
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Every action is logged
You can see what it was asked, what it answered and what it passed on.
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Customer and patient data is agreed first
Before go-live we agree exactly what the assistant can collect and where it goes, with UK GDPR in mind.
Who you'll work with
Ondvo is Pedro Gill and Salem, based in London. You deal with the two of us directly. There's no account manager.
We do the first call, the build and the upkeep ourselves. We're a new studio and we'd rather show you than tell you, which is why the demo comes first and it's free.
Pedro GillCo-founder
SalemCo-founder
Write to us at hello@ondvo.com.
Questions
Something else on your mind? Email us.
Who is Ondvo for?
Small businesses with roughly 2 to 50 staff, where the same questions come in every week. That includes clinics, salons, trades, agencies, estate agents, gyms, restaurants, online shops and professional services.
If you run a clinic, the same rule applies as everywhere else on this page: the assistant never gives medical advice.
Do I need to be technical?
No. We build it, host it and maintain it. You tell us about your business in plain English and check the answers before it goes live.
What if it gives a wrong answer?
It only answers from information you've approved, so it has nothing else to draw on. When it isn't sure, it says so and passes the enquiry to your team. It never gives medical advice.
Every conversation is logged. If you spot an answer you'd word differently, tell us and we'll correct it.
What about GDPR and customer data?
Before anything goes live, we agree what the assistant can collect and where it's sent, with UK GDPR in mind. You check that with whoever handles data protection for you.
It answers from your public information, such as services, prices and opening hours. It doesn't need access to customer or patient records to do that.
What if I cancel?
The monthly fee stops and we take the assistant off your website. Your content, your enquiries and your accounts stay yours. We'll confirm the cancellation terms in writing before you start.
What does it cost?
A one-off setup fee and a monthly fee. Starter is £249 then £19 a month. Custom is £349 then £29 a month. Full is £549 then £39 a month.
The monthly fee covers hosting, the AI, and updates when your prices or services change. There are no other tool fees. The demo is free.
See it answer your own customers' questions first.
Book a free 20-minute call, or ask us for a free demo built from your website. Either way, you decide after you've seen it working.
Or try one we built for a clinic: see a live demo.